Privacy Policy

Last Updated: August 11, 2025

Welcome to DramaHub (the "App", "we", "us", or "our")! We are a short drama streaming platform operated by AtlasV Global Pte. Ltd. We understand that your privacy is important and are committed to protecting your personal information.

This Privacy Policy ("Policy") explains how we collect, use, store, share, and protect your personal information when you use our services ("Services"). This Policy applies globally to all Services provided by the App.

Please read this Privacy Policy carefully and fully before using our Services. If you do not agree with the terms of this Policy, please do not use our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy.

This Policy will help you understand the following:

Information We Collect and Use
How We Share, Transfer, and Disclose Your Information
How We Store and Protect Your Information
Your Rights and Choices
How We Handle Children's Information
Use of Cookies and Similar Technologies
International Data Transfers
Updates to This Policy
How to Contact Us
Supplemental Terms – Jurisdiction-Specific

1. Information We Collect and Use

To provide and optimize our Services, we collect and use your information in accordance with the principles of lawfulness, fairness, and necessity.

1.1 Information You Provide to Us

Account Registration Information: To provide you with the full range of our features and a personalized experience, we may require you to register for an account. When you choose to register an account, you may log in using a third-party social network account (e.g., Google, Facebook, Apple ID). In this case, we will collect authorized information from these platforms, such as your nickname, avatar, and the unique User ID.
User Feedback and Customer Support: When you contact us through the in-app "Feedback" feature or via our customer support email, you may provide your contact information (such as email address), User ID, a description of your issue, and related text, images, or videos to help us resolve your problem.
Profile and Preference Information: To help us provide more personalized content recommendations, we may invite you to voluntarily provide additional information, such as your interests, content preferences, or gender.

1.2 Information We Collect Automatically

Usage Information: We record your interactions with our App, including your usage time, click records, App interaction recordings, viewing history, collections saved to "My List", likes, transaction history (e.g., unlocking episodes). We use this information to analyze your preferences and provide personalized content recommendations.
Device Information: We collect information about your device, including device model, operating system version, unique device identifiers (e.g., IDFA for iOS, GAID for Android), IP address, screen resolution, app version, and language settings. This helps us ensure service security, optimize compatibility, and improve your browsing experience.

1.3 Information We Obtain from Other Sources
We may receive information about you from public sources or our business partners to supplement the information we have, which helps us improve our service quality and prevent fraud.

2. How We Share, Transfer, and Disclose Your Information

2.1 Sharing
We do not share your personal information with any companies, organizations, or individuals, except in the following cases:

With Your Explicit Consent: We will share your personal information with other parties with your explicit consent.
With Service Providers: We may share your information with our third-party service providers who provide technical support, App interaction analysis, data analysis, drama service, payment processing, etc. We will enter into strict data protection agreements with them and require them to handle personal information according to our instructions and this Policy.
With Analytics Partners: We may share de-identified device information (such as GAID/IDFA) and usage information with analytics partners to measure their effectiveness.
Third-Party Software Development Kits (SDKs): To ensure the functionality of our App, we may embed SDKs provided by third parties. Below is a list of our main third-party SDKs. Please read their privacy policies carefully.
- Pangle Drama: For providing drama content, subtitles, and viewing information.
  - Pangle Policy: https://www.pangleglobal.com/privacy/partner-en
- Microsoft Clarity: For app For app performance monitoring, user behavior analysis.
  - Clarity Policy: https://learn.microsoft.com/en-us/clarity/faq#privacy
- Google Firebase: For app performance monitoring, user behavior analysis, and push notifications.
  - Privacy Policy: https://policies.google.com/privacy
- AdMob / AppLovin / Pangle: For displaying ads within the app.
  - AdMob Privacy Policy: https://policies.google.com/privacy
  - AppLovin Privacy Policy: https://www.applovin.com/privacy
  - Pangle Policy: https://www.pangleglobal.com/privacy/partner-en

2.2 Transfer
We will not transfer your personal information, except in the event of a merger, acquisition, or bankruptcy liquidation. In such cases, we will require the new entity to continue to be bound by this Privacy Policy.

2.3 Public Disclosure
We will only publicly disclose your personal information with your explicit consent or as required by law.

3. How We Store and Protect Your Information

Storage Location: Your personal information is currently stored on servers located in the United States. We ensure your data is adequately protected in accordance with applicable data protection laws.
Retention Period: We retain your personal information only for the period necessary to fulfill the purposes of our Services, typically as long as your account is active. After this period, we will delete or anonymize your information, unless otherwise required by law.
Security Measures: We have implemented industry-standard security measures, such as SSL encryption, to protect your personal information. However, please understand that no method of transmission over the internet is 100% secure.

4. Your Rights and Choices

Subject to applicable law, you have the following rights:

Access and Correct: You can access and modify your profile information through the "Profile" page in the App.
Delete: You can delete your viewing history and other data. You can also request to delete your entire account via contact getsupport@dramahub.space.
Withdraw Consent: You can withdraw your consent by turning off permissions (such as notifications) in your device's system settings.
Lodge a Complaint: You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

5. How We Handle Children's Information

Our Services are intended for adults. We do not knowingly collect personal information from children under the age of 13 (or other applicable minimum age). If you are a minor, please use our Services under the guidance of a parent or legal guardian.

6. Use of Cookies and Similar Technologies

We use Cookies and similar technologies to ensure the proper functioning of our App, provide a seamless experience, and recommend content. You can manage or delete Cookies through your browser or device settings.

7. International Data Transfers

Your personal information may be transferred to and processed in jurisdictions outside of your country of residence. In such cases, we will ensure that your information receives an adequate level of protection as required by applicable laws.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through methods such as push notifications or pop-up windows and obtain your consent again.

9. How to Contact Us

If you have any questions or wish to exercise your rights, please contact us:

Company Name: AtlasV Global Pte. Ltd.
Contact Email: getsupport@dramahub.space

We will respond to your request within a reasonable timeframe as required by law.

10. Supplemental Terms – Jurisdiction-Specific

10.1 Supplemental Notice for California Residents (CCPA)
If you are a California resident, you have the following rights under the CCPA:

Right to Know: The right to request disclosure of the personal information we collect, use, and share.
Right to Delete: The right to request the deletion of your personal information.
Right to Opt-Out of "Sale" or "Sharing": We do not "sell" your personal information. You can opt-out of "sharing" for cross-context behavioral advertising via [Provide a clear link or path, e.g., a toggle in the in-app "Privacy Settings"].
Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

To exercise your rights, please contact us via the methods provided in Section 9.

10.2 Supplemental Notice for Residents of the EEA, UK, and Switzerland (GDPR)
If you are a user in these regions, our legal bases for processing your information include:

Performance of a Contract: To provide the Services you have requested.
Your Consent: For specific purposes, such as marketing.
Our Legitimate Interests: For improving our Services, ensuring security, etc.
Legal Obligation: To comply with the law.

You have the following rights: right of access, right to rectification, right to erasure ("right to be forgotten"), right to restriction of processing, right to data portability, and the right to object. To exercise your rights, please contact us via the methods provided in Section 9.